Documentation: User Manual

I would never call myself a real tech writer, as I don’t have an engineering degree. That said, what years of working for tech companies and writing thousands of recipes have taught me is how to break down a process into logical, digestible efficiency. Playbooks, how-to’s, troubleshooting guides, instructions, recipes, etc. Throw me your chaos, and I will spit back a cleaned up, user-friendly sequence like this one that showed employees how to use a new online tool.